Customer Privacy Policy

Responsible entity

We are pleased about your visit to our website. First of all, we would like to introduce ourselves to you as the responsible body within the meaning of data protection law:

Meinhard Bundschuh LTD
represented by the managing director Meinhard Bundschuh

Meinhard Bundschuh LTD
Limnaria Phase I
WestparkVillage, Shop 20
8042 Paphos
Cyprus

Telephon: +357 957 764180
Email: office@bs-holding.limited

General

In accordance with our legal obligation, we would like to inform you about the collection and use of your personal data.

When you use our website, personal data is collected about you. This can be done by you entering the data independently – such as your mail address. However, our system also collects data from you automatically, such as your visit to our website. This occurs regardless of the device or software with which you use our website.

Any entry of data by you on our website is voluntary, there are no disadvantages for you by not disclosing your data. Without certain data, however, it is not possible for us to provide services or conclude contracts. We will point out such mandatory data to you in each case.

On this website, personal data of the user will only be collected within the framework of the applicable data protection law, in particular the General Data Protection Regulation (DSGVO). The technical terms used in the text are explained in more detail in Art. 4 of the DSGVO.

Data processing is permitted under the DSGVO in three cases in particular:

according to Art. 6 (1) lit. a and 7 DSGVO, if you have consented to data processing by us; in each case, we will inform you in advance in this data protection declaration and on the occasion of the consent in accordance with Art. 4 No. 11 DSGVO exactly for what purpose and under what circumstances your data will be processed by us;
according to Art. 6 (1) lit. b DSGVO, if the processing of your personal data is necessary for the initiation, conclusion or execution of a contractual relationship;
according to Art. 6 (1) lit. f DSGVO, if, after a balancing of interests, the processing is necessary to protect our legitimate interests; this includes in particular our interests in analyzing, optimizing and securing the offer on our website – this includes in particular an analysis of user behavior, the creation of profiles for advertising purposes and the storage of access data, as well as the use of third-party providers.
Inventory data
We collect inventory data to the extent that it is necessary for the establishment, content or modification of a contractual relationship (also free of charge) between us and the user. This may include: Customer data (e.g. name, address), contact data (e.g. e-mail address, telephone number), performance data (e.g. ordered service, term, fee). When establishing the user relationship, we will request this data from you (e.g. name, address and e-mail address) and also inform you of the extent to which the information is required in each case in order to establish the user relationship.

Usage data

Furthermore, we collect usage data to enable the user’s use of the services on our website. This may include: Usage data (e.g. web pages or areas accessed, duration of visit, interest in services), content data (e.g. data entered or uploaded by you, texts, images, sounds, videos), metadata (e.g. identity of your device, location, IP address).

We will only aggregate usage data if and to the extent necessary for billing purposes. Otherwise, we will only create usage data pseudonymously and only if you have not objected to this. You can send this objection at any time to the address given in the imprint or to the responsible person named in this privacy policy.

The legal basis for this data processing is, on the one hand, our legitimate interests pursuant to Art. 6 (1) lit. f DSGVO in the analysis of the website and its use, and, if applicable, also the legal permission to store data as part of the initiation of a contractual relationship pursuant to Art. 6 (1) lit. b DSGVO.

Hoster

Hetzner
Our website is made available for retrieval on the Internet by a service provider (provider or hoster). We use the service of Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen in Germany for this purpose. We have concluded an order processing contract with our provider. Accordingly, our provider is obliged to process your data only on our behalf and according to our instructions. Further information on data processing by our provider can be found in its privacy policy at https://www.hetzner.com/de/legal/webhosting/. The legal basis for this data processing is, on the one hand, our legitimate interests in accordance with Art. 6 (1) f DSGVO in the provision and use of our website on the Internet and, where relevant, also the legal permission to store data as part of the initiation of a contractual relationship in accordance with Art. 6 (1) b DSGVO.

Each time you use this website, our provider processes information, the so-called server log files, which are automatically transmitted by your browser each time you call up websites on the Internet. These are:

Your IP address
Type and version of your browser
Host name
time of visit
the website from which you visited our website
name of the website you visited
exact time of the call and
the amount of data transferred
This data is only used for statistical purposes and does not allow us to identify you as a user.

Advertising

Before sending you advertising, we will ask you for your explicit consent in accordance with Art. 4 No. 11 DSGVO, unless it concerns advertising for similar products that you have already purchased. This occurs in particular when you give us consent to send you our newsletter or fill out a contact form. You can revoke your consent in accordance with the following point „Consent“ at any time.

INSOFAR AS WE USE YOUR PERSONAL DATA TO CONDUCT DIRECT ADVERTISING, YOU CAN ALSO OBJECT TO THE USE OF YOUR DATA FOR THIS PURPOSE AT ANY TIME. THIS CAN BE DONE USING ANY OF OUR CONTACT OPTIONS, IN PARTICULAR BY SENDING AN INFORMAL E-MAIL TO THE E-MAIL ADDRESS STATED IN THE IMPRINT. WE WILL THEN NO LONGER USE YOUR DATA FOR DIRECT ADVERTISING.

Initial contact by electronic request

If you contact us in electronic form (e.g. e-mail, fax, telephone, messenger, etc.), we will store and process the data you have provided us with (e.g. name, contact information, content of the inquiry). The legal basis for this is our legitimate interest in effective customer communication pursuant to Art. 6 Para. 1 lit. a DSGVO and, insofar as it concerns a request to enter into or fulfill a contract, also Art. 6 Para. 1 lit. b DSGVO.
We will only pass on this data to third parties insofar as it is necessary (according to Art. 6 Para. 1 lit. b DSGVO) for the fulfillment of the contract, this corresponds to the overriding interest in effective performance (according to Art. 6 Para. 1 lit. f DSGVO) or your consent (according to Art. 6 Para. 1 lit. a DSGVO) or another legal permission or obligation exists.
You can request information about the purpose of processing, origin and, if applicable, recipients of your personal data from us free of charge at any time. Furthermore, you can assert the correction, the deletion and the restriction of the processing of your personal data. You may object to the (further) processing of your data at any time and have a right to data portability as well as a right to lodge a complaint with the competent supervisory authority.
In principle, your data will only be stored for as long as required by the purpose of the respective data processing. Further storage is mainly considered if this is still necessary for legal prosecution or for legitimate interests or if there is a legal obligation to still store the data (e.g. tax retention periods, statute of limitations).

Consent

Where we ask for your consent to process your data, we will inform you in clear language and in an easily accessible way about the cases for which you are giving your consent. Any consent we ask for is voluntary, any benefit you wish to obtain by giving consent can be obtained without the consent, just ask us.

For any consent, you have the right to revoke any consent given to us to process your personal data at any time. This can be done by an informal message, for example, via our contact form, an e-mail to the e-mail address given in the imprint or an unsubscribe link (if offered by us). Your revocation does not affect the lawfulness of the data processing carried out up to that point.

Storage period

In principle, your data will only be stored for as long as the purpose of the respective data processing requires. Further storage is mainly considered if this is still necessary for legal prosecution by us or for our other legitimate interests.
For your inventory data that was required for the fulfillment of a contractual relationship (also free of charge), this means that we store it until the complete fulfillment or termination of the contractual relationship plus the limitation period (which is generally 2 or 3 years) plus an appropriate surcharge for any interruption of the limitation period.
For your usage data collected on the occasion of your use of the website, this means that we will only store it for as long as this is still necessary for the proper functioning of our website and our legitimate interest is sufficient. In the first instance, we will only store statistical data in pseudonymized form.
In addition, we still store your data insofar as we are legally obligated to do so. These are in particular the tax retention periods, which are generally 6 or even 10 years.

Cookies

More than necessary cookies
Our website uses cookies and, if applicable, technologies with similar objectives such as pixels, web beacons or tags as part of our legitimate interest in a technically flawless online offering and its economically efficient design and optimization pursuant to Art. 6 (1) lit. f DSGVO. Cookies are text files that are stored on your computer and store certain data about your user behavior. Cookies can be „session cookies“ that are automatically deleted at the end of your visit to our website. However, there are also persistent cookies that are stored on your computer for a certain period of time unless you delete them. Then it is possible for us to recognize your browser the next time you visit our website and to provide you with functions or offers according to your previous usage. When you enter our website, we inform you about the types of cookies we use and give you the option to agree or not to individual types of cookies. We do not load non-essential cookies until you have consented to their use by type. For more information about the services we use that use cookies or technologies with similar purposes, please see this Privacy Policy.

Your browser allows you to prevent the use of cookies in whole or in individual cases. Please refer to the operating instructions for your browser for more information. You can also delete cookies, we have compiled some instructions here:

for Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=de
for Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
for Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen
for Edge: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
for Internet Explorer: https://support.microsoft.com/de-de/help/278835/how-to-delete-cookie-files-in-internet-explorer

Blocking cookies may limit the functionality of our and other websites you visit. For more information on how to manage, restrict, or completely turn off third-party cookies and technologies with similar purposes in particular, please visit:
https://www.aboutads.info/choices
https://www.youronlinechoices.eu
https://www.networkadvertising.org/choices

Borlabs

In order to obtain your consent to the storage of certain cookies on your terminal device and to document it in a data protection compliant manner, we use the Cookie Consent Manager „Borlabs Cookie“, of the provider Borlabs – Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg.
Only technically necessary cookies (borlabs-cookie) are set by the Borlabs cookie. If our website is called up, the following data is transmitted to Borlabs Cookie: Your consent or revocation of your consent to set cookies, a cookie set by Borlabs Cookie in your browser, the cookie runtime and version, domain and path of the WordPress website and the UID. Whereas the UID is a randomly generated ID and not personal information. Borlabs Cookie does not process any personal data.
If you wish to revoke the consents to set certain cookies, simply delete the cookie in your browser. When you re-enter/reload the website, you will be asked again for your cookie consent.
Detailed information on the privacy policy of the Borlabs cookie can be found
at: https://de.borlabs.io/datenschutz/

Borlabs Cookie

For cookie opt in, we use the WordPress PlugIn from Borlabs (https://borlabs.io/borlabs-cookie/) and you can set your preferences here.
Borlabs Cookie Settings

Passing on data
Passing on to third parties
We don’t like spam any more than you do. Therefore, we will not share your data with third parties unless permitted by law.

A transfer of your data may be either

necessary for the fulfillment of a contract and then permitted according to Art. 6 Para. 1 lit. b DSGVO or
be permitted on the basis of our legitimate interest in effective service provision pursuant to Art. 6 (1) lit. f DSGVO,
be covered by a consent granted by you, or
become necessary if we are lawfully required by a state or authority to hand over your data pursuant to Art. 6 (1) c DSGVO.
As far as your data is passed on to third parties, this is listed in this privacy policy.

Transfer to foreign countries, in particular the USA
Our website uses external providers based outside the EU for various functions. This may result in the processing and storage of your data outside the EU, in particular through cookies, active Java scripts and other techniques. However, we will not transfer your data to a third country unless the EU Commission has determined that data protection is comparable to that in the EU, or you have given us informed consent, or we have agreed to the standard contractual clauses with the provider to protect your data.

Rights of the users

You can request information from us at any time and free of charge about the personal data we have stored about you. In this case, identification of your person is required to prevent misuse.

Deletion, correction, restriction

You can request from us at any time correction (also by addition) of incorrect data as well as a restriction of their processing or also the deletion of your data. This applies in particular if the purpose of processing has expired, a required consent has been revoked and no other legal basis exists or our data processing is unlawful. We will then immediately correct, block or even delete your personal data within the legal framework.

Objection
ANY PROCESSING OF YOUR PERSONAL DATA THAT WE HAVE BASED ON A CONSIDERATION OF YOUR INTERESTS PURSUANT TO ART. 6 ABS. 1 lit. f DSgVO, YOU CAN OPPOSE AT ANY TIME, IF THERE ARE REASONS FOR THAT ARISE OUT OF YOUR PARTICULAR PERSONAL SITUATION.
WE WILL THEN NO LONGER PROCESS YOUR DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS ON OUR PART.
Data transfer
You may request us to transfer the data stored about you in machine-readable form.

Complaint
Insofar as you feel that your rights have been violated by our data processing, you can file a complaint with the competent supervisory authority (you can find a list of authorities here).

Changes to the data protection declaration

If a change to the data protection declaration is ever required for legal or factual reasons, we will update this page accordingly. In doing so, no changes will be made to the consents given by the user.

Data input
Encryption

When you enter data on our website, whether on a contact form, on the occasion of registration, logging in or for payment purposes, the website on which you enter the data is encrypted. This prevents third parties from reading what data you enter. You can recognize the encryption by the lock symbol in your browser and by the fact that the address line begins with „https“ instead of just „http“.

Contact form

General contact form
If you fill out a contact form or send us an e-mail or other electronic message, your information will be stored for processing the request, possible follow-up questions or related questions and used only in the context of the request.

The input of your data is encrypted, so that third parties cannot read your data during the input even if they have access to the network (e.g. in unprotected public W-LANs).

The basis for this storage is our legitimate interest in communicating with interested users according to Art. 6 para. 1 lit. f DSGVO and, in the case of contract inquiries, also the storage of contract data according to Art. 6 para. 1 lit. b DSGVO.

Your data will remain stored as long as it is required for the processing of the request, in particular the storage is still necessary for the fulfillment/processing of the contract, for legal prosecution by us or for our other legitimate interests or we are required by law to retain your data (e.g. within the framework of tax retention periods).

Offer

On our website you will find a contact form that you can use to request a quote for our services. Here we ask for the data visible from the form, which are necessary to create the offer.
The input of your data is encrypted, so that third parties cannot read your data during the input.
The basis for this storage is our legitimate interest in communicating with interested users according to Art. 6 para. 1 lit. f DSGVO and, in the case of contract inquiries, also the storage of contract data according to Art. 6 para. 1 lit. b DSGVO.
Your data will remain stored as long as it is required for the processing of the request, in particular the storage is still necessary for the fulfillment/processing of the contract, for legal prosecution by us or for our other legitimate interests or we are required by law to still store your data (e.g. within the framework of tax retention periods).

Callback request

On our service page, you can order a callback by one of our service employees. We ask here
– Your first name, because we like to address you personally,
– your telephone number, so that we can call you back, and
– your e-mail address, because we will send you confirmations of your inquiries by e-mail.

The input of your data is encrypted, so that third parties cannot read your data during the input.

The basis for this storage is our legitimate interest in communication with users who are themselves interested in it according to Art. 6 para. 1 lit. f DSGVO and, in the case of contract inquiries, also the storage of contract data according to Art. 6 para. 1 lit. b DSGVO.

Your data will be stored for 6 months after completion of the processing, so that in case of later service requests, the service results already compiled can be accessed.

Social Media

Social Media Plugins
General information
Social media plugins usually result in every visitor to a page being immediately recorded by these services with their IP address and their further browsing behavior being logged. This can happen even if you do not press the button.

To prevent this, we use the Shariff method. In this case, our social media buttons do not establish direct contact between the social network and you until you click the respective share button. If you are already logged in to a social network, this is done without another window for Facebook and Google+. On Twitter, a pop-up window appears in which you can still edit the text of the tweet.

You can thus publish our content on social networks without them being able to create complete surfing profiles. The Shariff method is already used by many websites to protect their users.

However, at the latest when you call up the social media platform, your data will be processed there. The social media platform will usually store cookies on your device or even save your usage behavior to your account, especially if you are logged in yourself. The social media platform can use your data to analyze your user behavior and use it for (interest-based) advertising. This may result in advertising being displayed to you inside and outside the social media platform. Please make it clear to yourself whether you want to accept this and only use a social media platform if you have adequately informed yourself about the data processing there and agree to it (this applies in particular if you yourself have not yet used it) – we have attached links to the privacy statements of the social media platforms in each case.

Social media links

General information
We refer to our offered social media presences with links. Unlike social media plugins, links do not lead to the social media platform finding out about your visit as soon as you call up our site. However, like any link, they will lead to your data being processed by the social media platform at the latest when you click on the link. The social media platform will usually save cookies on your device or even save your usage behavior to your account, especially if you are logged in yourself. The social media platform can use your data to analyze your user behavior and use it for (interest-based) advertising. This may result in advertising being displayed to you inside and outside the social media platform. Please make it clear to yourself whether you want to accept this and only use a social media platform if you have adequately informed yourself about the data processing there and agree to it (this applies in particular if you yourself have not yet used it) – we have attached links to the privacy statements of the social media platforms in each case.

Social Media Tracking

Analysis tools

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, dwell time, operating systems used and the origin of the user. This data may be summarized by Google in a profile that is assigned to the respective user or their end device.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The use of this analysis tool is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If a corresponding consent has been requested (e.g. consent to store cookies), the processing is based exclusively on Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

IP anonymization
We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser Plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

More information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have concluded an order processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Storage period
Data stored by Google at user and event level that is linked to cookies, user identifiers (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymized or deleted after 14 months. For details, please see the following link: https://support.google.com/analytics/answer/7667196?hl=de

Online appointment calendar

Calendly
For the arrangement of appointments, we use the calendly calendar https://calendly.com/de, a service of Calendly LLC, 1315 Peachtree St NE, Atlanta, GA 30309, USA, within the scope of our legitimate interest in a technically flawless online offer and its economically efficient design and optimization pursuant to Art. 6 para. 1 lit. f DSGVO.

This sends the data you entered when making an appointment to Calendly. Your data is thus transmitted to the USA.
For more information on Calendly’s privacy policy, please visit https://calendly.com/de/pages/privacy. We have concluded an order processing agreement with Calendly, according to which Calendly only processes the data according to our instructions.

To arrange the appointment, we ask for the data requested in the Calendly form and record your IP address at the time of entry. This data will not be passed on to third parties by us and Calendly and will only be used for statistical purposes and the organization of the appointments. The input of your data is encrypted, so that third parties cannot read your data during the input. For more information about the data collected by Calendly and the handling of your data, please refer to the privacy policy of Calendly .

Your data will remain stored as long as the reason for the appointment is still relevant, in particular the storage is still necessary for contract fulfillment / processing, for legal prosecution by us or for our other legitimate interests or we are required by law to retain your data (eg within the framework of tax retention periods). If your appointment is completed without further action, your data will be deleted.

Video conferencing, webinars and online meetings

Zoom
We use external communication providers (third party providers or platforms for our video conferences, audio conferences, webinars or other online meetings and online communications), in this case the provider ZOOM Video Communications Inc, San Jose Office, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. This takes place either
– within the scope of our contractual or pre-contractual legal relationships pursuant to Art. 6 para. 1 lit. b DSGVO,
– within the scope of your consent, provided we have obtained it in advance (such as for a recording) pursuant to Art. 6 para. 1 lit. a DSGVO or otherwise
– in the context of our legitimate interest in a technically flawless online offer and its economically efficient design and optimization pursuant to Art.6 para. 1 lit.f DSGVO.
Whenever you use our external communication provider, all data that you provide, enter or display during communication (in particular inventory data such as name and email, usage data such as browser used, websites visited, length of stay, referrer URL and your IP address, content data such as audio and video communication and/or recording, chat history, shared screen content) is transmitted to the external communication provider and stored by it. We ourselves use settings that are as privacy-friendly as possible, and you can also take such precautions. For example, you can log in with aliases or unique email addresses, or (partially) disable your audio and video transmission.
This will result in your data being transferred to the USA. We have concluded a contract with our communications provider in accordance with the standard contractual clauses, in which our provider assures protection of your data in accordance with the DSGVO requirements. Furthermore, we have concluded an order processing agreement with the external communications provider, according to which the latter will only process your data in accordance with our instructions.
Your data will remain stored insofar as it is still necessary for the purposes of your consent, for the performance/execution of the contract, for legal prosecution by us or for our other legitimate interests or we are required by law to still retain your data.
Your data will not be passed on to third parties by us or the external communications provider. An exception may be an evaluation of usage data for service and security purposes as well as for marketing purposes by the external communication provider. For further use of your data by the external communications provider, please refer to its terms and conditionshttps://zoom.us/terms.
and the associated privacy policy https://zoom.us/privacy.
Insofar as external communication providers store cookies or other trackers on your computer, we also refer you to our general presentation in this data protection declaration for the general handling and deactivation of cookies.

Trading platforms

elopage
We use a separate elopage sales page, a service of elopay GmbH, Kurfürstendamm 182, 10707 Berlin, for the sale of our digital products within the scope of our legitimate interest in a technically flawless online offer and its economically efficient design and optimization pursuant to Art.6 para. 1 lit. f DSGVO and for the initiation or fulfillment of a contract pursuant to Art. 6 para. 1 lit. b DSGVO.

The sale of the digital products then takes place on the elopage website. The data you enter there relates to your visit to our website, your interest in certain of our products and, above all, the purchase data entered and the payment data. This data is only stored as long as it is needed for payment processing (including the processing of possible return debit notes and debt collection) and to combat abuse. Longer storage may be necessary to comply with a statutory retention period for contractual data or to prosecute a specific case of abuse.

You can find more information about data processing at elopage at https://elopage.com/privacy . However, we have concluded an order processing agreement with elopay GmbH, according to which elopay only processes your data on our behalf.